For quality timber products and bespoke joinery in Frome, call us on 01373 814 814|

Timberstore Privacy Policy

/Timberstore Privacy Policy
Timberstore Privacy Policy2018-05-10T11:03:55+01:00

Charltons Timberstore Privacy Policy

At Charltons Timberstore, we are committed to maintaining the trust and confidence of the visitors to our web site. In particular, we want you to know that Charlton’s is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.


Do we use ‘cookies’?

Yes our website uses cookies however  this information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.


Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

Third-party links

Links to external, or third party websites, are provided solely for visitors’ convenience. Links taken to other sites are done so at your own risk and A J Charlton & Sons accepts no liability for any linked sites or their content. When you access an external website, keep in mind that A J Charlton & Sons has no control over its content.

Mailing list

We use a third-party provider, MailChimp, to deliver our newsletter and offers. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer. 

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer on


We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.


We endeavour to take all reasonable steps to protect your personal data. You accept the inherent security implications of using information over the Internet and will not hold us responsible for any breach of security unless we have been negligent.

Retaining Data

We will not retain personal data any longer than is needed. Should we no longer need to contact you or the data becomes obsolete/irrelevant we will delete from our records.

Contacting Us

We might periodically change this privacy notice. If we decide to change our privacy notice, we will post those changes on this page. We therefore recommend you re-visit this page periodically to check for changes.  If there are any questions regarding this privacy policy, you may contact us using the contact form.

 This Privacy Policy is May 2018 TS V1